After Sales

For after-sales enquiries and spares orders, please contact our Customer Service Department. To help us process your enquiry, please quote the machine TT serial number located on the CE plate whenever possible.

Customer Service Department

Andrew Pepper
Customer Service Manager

Tel: 44 (0) 1282 440040
Mob: 44 (0) 7970 071650

# Spare parts enquiries & orders
# Book a service engineer visit
# Technical support
# Report a fault
# Upgrades & refurbishment 
# Annual maintenance agreements
# Replacement operator manual
# Staff training



Service Engineers

Northern England, North Wales & Scotland

Shahzad Sheikh
Mob: 07703 884371


Southern England, South Wales, Midlands, East Anglia

Mark Hensley
Mob: 07786 864591


Opening Hours

Monday – Thursday: 8.00am – 5.15pm  |  Friday: 8.00am – 1.00pm

Riggs Autopack is closed for the Christmas holidays Friday 22nd December - Tuesday 2nd January