Sales & After Sales Support
To provide assistance with a customer's initial enquiry, we employ a sales team based at our Lancashire factory. We also employ a team of UK Technical Sales Engineers that provide on-site surveys, technical advice, formal quotation and no-obligation machine trials.
Delivery, Installation & Commissioning
Once your ordered machine is ready for dispatch, Riggs Autopack service engineers will deliver, install and commission the machine at a mutually agreed time and date. Standard delivery is Monday to Friday. Weekend delivery is available upon request at an extra charge.
On-Site Service Support
With the appropriate annual servicing and maintenance, our machines will provide decades of outstanding performance. Our team of service engineers provide on-site support for customers based in the UK and Republic of Ireland; this includes planned maintenance visits, staff training, and engineer call-out.
Spare Parts Supply
We provide a 12 month warranty on our machines and manufacture spare parts for stock. Our stores department holds a full range of standard spare parts and seal kits for our machines, and we're able to dispatch at short notice to national and international customers.